COO
TelSmart (The Smart Group)
A new challenge… Phone Software that really creates ESS (Easy Smile Speed) and is super easy to use.
My TelSmart, the most userfriendly VoIP Cloudtelephony platform that everyone can work with.
About Me.
Dream big, Start small but most of all, START!
As an experienced ICT generalist, I was always amazed by the often inefficient ways in which companies and their associated departments operate. Frustrated and interested in finding more efficient solutions, the focus shifted from implementing ICT solutions to mapping processes, managing the right people and finally the overall management of companies. After many years of experience, I concentrate fully on making a company efficient, profitable and functional.
The quote by "Simon Sinek" is 100% true. You may describe the wildest desire, describe a thousand analyses or reports, have 100 meetings, but above all... don't wait... Just start.
My 'modus operandi' is simple... you cannot offer a solution if you do not know the problem. You have to immerse yourself not only on paper but also hands-on in the department(s). Only then can you understand 100% what the problem is or the frustration of a department that is not running smoothly.
Be it financial, operational, ICT... the starting and end goal is always the same. To make a company profitable in an efficient and structural way.
Personal Information
- Name Sébastien Brusselle
- Age 46 Years
- Residence Zwankendamme, België
- Address Lisstraat 7
- Email seba@sebr.be
- Phone (+32) 477050477
- Freelance Available
SERVICES
Management
Managing & Supervising teams
Project accomplishments
Achieving operational excellence in all devisions.
Manage day to day communications with all distributors, external parties & providers.
Consultancy
Analyze & advise on all processes in a Company.
Focus on efficiency and durability.
inDepth knowledge of all ICT services either onPremise and Cloud.
Automator
Making sure all departments run as efficient possible through automations.
Marketing
Advising & contributing with inDepth knowledge to Marketing strategies by searching and managing the right external or internal 3rd parties.
My Resume.
EXPERIENCE
-
... 2022
-
... 2022
Founder
Connicted
Connicted is marketing & communication company which focusses on website creation, connections & automation, graphic design and more.
From previous & own experience we work with freelancers working on all projects handled by our company. Project management being the key factor. -
... 2021
Founder
SEBR BV
Owner/founder of my own management company. Ensuring that other companies can work as efficiently and optimally as possible, from the finance department to the operational departments. Working closely with all employees and managers. Ensuring that the future has a solid basis.
-
2021 2014
Operations Manager / CTO
Silicon NV / Ambisoft
As Operations Manager, we implement an efficient and productive policy in all departments (in consultation with the management and Operations team). The following is necessary:
* Ensure that activities are properly organised and planned so that all engineers are correctly scheduled, leaves are arranged and deadlines are met. Anticipate on possible problems and come up with well-founded short and long term solutions. Dealing flexibly with changing circumstances.
* Guaranteeing a qualitative and quantitative output by closely monitoring this on a daily basis. Being the driving force behind the continuous improvement of the process and output quality and for this I work closely with my colleagues and the other departments.
* We steer and coach various teams so that, together with them, we achieve the set objectives.
* We conduct coaching and performance interviews and maintain an overview of their competencies and growth potential so that a team is deployed optimally.
* Together with the management & operations team, I am responsible for a correct policy in terms of quality and processes.
* I support all teams in following the necessary flows and stimulate everyone in striving for an optimal working environment.
* I support all teams in following the necessary flows and stimulate everyone in the pursuit of an optimal working environment.
* Ensure that the company has a healthy basis and build on it for the future. -
2014 2010
IT Engineer (Senior)
IT in Motion
IT in Motion is a small ICT company who provides ICT Support services and creates website/software on demand.
• Providing Hardware and Software Support
• Installation of Servers, Network (incl. Cabling), Workstations, Printers (incl. Maintenance)
• PBX Configuration and Administration
• Ensuring 24/7 availability of different companies -
2010 2006
IT Engineer (Senior)
LEGIO Group
Management / maintenance on complete ICT infrastructure Main office as well as all shops (under holding).
These included all Overstock & X2O shops. Day to day network management @ support on all sites & equipment. Development of own websites for X2O and Overstock. -
2006 2003
Business Owner & IT Specialist
SK Solutions
Owner & IT Generalist.
ICT management different business. Local sales through own shop. Support on all items IT related. Start developing websites. Support websites & design. -
2003 1996
ICT Support Engineer
Greenline
General ICT Engineer
Hardware-Software, Networking & Servers.
EDUCATION
-
... 1995
Various certifications
Wide range of certifications & training. From Microsoft Certified Engineer to Photoshop, HTML, Css, Windows Server and many more.
Highly varied training through experienceOffice 365 / Config & setup (incl Exchange)
Office 365 / other tools like Teams & Planner
Windows server versions till 2016
Windows till versie 11
IOS / MacOS
Virtualisation VMWare
Backup systems / Synology
Backup Systems / Veeam
Backup Systems / Cloudberry > Azure blob
Surveillance Systems / Synology (camera)
Website development > WordPress
Several ERP Systems
ITIL Principles
Remote working Awingu
Remote working RDS (remote desktop serv)
Networking > Unifi Wifi systems
Networking > Firewalls Unifi / Stormshield / SynologyTeamleader / Billit integrations (several demo/training)
Project manager for different software trajectories.
Project manager for different mixed projects (Software/Hardware)
Auditering and analyses of company processes with clear solution providing and several solution propositions.
Creating flowcharts / structure for improvement it & support of company processes.
Photoshop / Illustrator knowledge
HTML5/CSS3 knowledge
WordPress CMS
Visual Pagebuilder / Elementor
Hosting & DNSExtended knowledge CRM Teamleader
Various knowledge several software packages like Billit, Monday, Click-Up, Ishtar and more.
Languages: Dutch, French (good knowledge), English (fluently)
-
1995 1989
Royal Atheneum Blankenberge
Higher secondary education Accounting / Computer science